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VIDICI · Account & privacy

Delete your Vidici account

You can request deletion of your account and the data associated with it here.

YOUR ACCOUNT. YOUR CHOICE.

Request account deletion

You do not need to reinstall the app or send an email to support. Start your request here.

Use the email linked to Vidici if possible. We will contact you here for verification and confirmation.If you provided a different contact email or use Apple Hide My Email, add your account email or username. Never include a password or verification code.Our team completes requests within 7 days. We do not delete any account before verifying ownership.

Completed within 7 days

Settings → Delete Account in the Vidici app also opens this form. After your request is recorded, our team verifies account ownership and completes deletion within 7 days. We email you when it is complete. Submitting this form does not immediately delete your account.

We verify account ownership

To protect against someone deleting another person’s account, we verify ownership using the account’s linked address or an authenticated session. You can use this form even if you sign in with Apple or Google. Never share your password or sign-in verification code with support.

Subscriptions and purchases

Deleting your account does not automatically cancel an App Store or Google Play subscription or issue a refund. Manage any subscription in the relevant store to avoid further charges. An active subscription does not prevent you from requesting deletion.

App Store · Google Play

If you need help (optional): [email protected]

Data deleted and retained

After verification, we process deletion of your account and related data, including your profile, created adventures, uploaded photos and journey history. Purchase or security records may be retained only for a required legal period or as needed to prevent fraud or resolve disputes. We confirm by email when the request has been completed.